Privacy Policy

Last Updated: May 21, 2026
Effective Date: May 21, 2026

Lane Electronics & Alarm Systems values your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit www.laneelectronics.com, submit a form, contact us, or otherwise interact with our website or services.

This Privacy Policy applies to:

• Use of our website and any pages that reference this Privacy Policy
• Communications with us by phone, email, text message, website form, or other means
• Information submitted when requesting service information, quotes, appointments, support, or general inquiries

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the website.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Mailing address or service address
• Company or organization name, if applicable
• Information submitted through contact forms, quote request forms, service inquiry forms, or other website forms
• Details related to your inquiry, requested service, or communication with us

Automatically Collected Information

When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, or similar technologies, including:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on the website
• Referring website or search source
• General location information based on browser or device settings

You can manage cookie preferences through your browser settings. Some website features may not function properly if cookies are disabled.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries or requests submitted through the website
• Provide information about our security, alarm, electronics, and related services
• Schedule appointments, consultations, service calls, or follow-up communications
• Communicate with you by phone, email, text message, or other methods
• Improve our website, services, marketing, and customer experience
• Send service-related updates or promotional communications, where permitted
• Maintain website security and prevent fraud, spam, or misuse
• Comply with legal, regulatory, or contractual obligations

3. SMS and Phone Communications

By providing your phone number, you consent to receive calls or text messages from Lane Electronics & Alarm Systems related to your inquiry, appointment, service request, account, or communication with us.

SMS communications may include:

• Appointment confirmations or reminders
• Service-related updates
• Responses to inquiries
• Follow-up communications
• Promotional or marketing messages, where permitted

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications by replying STOP to any text message. You may also contact us directly to request that we stop sending promotional communications.

4. Information Sharing

We do not sell your personal information.

We may share information with trusted third parties only as needed to operate our business, provide services, or comply with legal obligations. This may include:

• Website hosting providers
• Form, email, CRM, or communication platforms
• Payment processors, if applicable
• Marketing, analytics, or advertising service providers
• Technology vendors or service partners
• Legal, regulatory, or law enforcement authorities, when required
• Successor entities in connection with a merger, acquisition, sale, or business transfer

Third parties are expected to use information only as needed to perform services on our behalf or as otherwise permitted by law.

5. Cookies, Analytics, and Advertising Tools

Our website may use cookies, tracking pixels, analytics tools, advertising platforms, or similar technologies to understand website traffic, improve user experience, measure marketing performance, and support advertising efforts.

These tools may collect information such as device information, browsing activity, IP address, pages visited, and interactions with our website.

You may control cookies through your browser settings. Some third-party advertising platforms may also provide opt-out tools or preference settings.

6. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we have about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Opt out of marketing communications
• Request information about how your data is used or shared

To make a request, contact us using the information listed in the Contact Us section below.

We may need to verify your identity before fulfilling certain requests. Some requests may be limited by legal, contractual, security, or business recordkeeping requirements.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information. However, no website, internet transmission, or electronic storage system is completely secure. We cannot guarantee the absolute security of information submitted through the website.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

10. Third-Party Links and Services

Our website may contain links to third-party websites, platforms, maps, forms, payment services, review sites, vendor resources, or social media pages.

We are not responsible for the privacy practices, security, policies, or content of third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.

11. International Users

Our website and services are intended for users located in the United States. If you access our website from outside the United States, your information may be transferred to and processed in the United States or other locations where our service providers operate.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the website after updates are posted means you accept the revised Privacy Policy.

13. Contact Us

For questions or concerns about this Privacy Policy, contact:

Lane Electronics & Alarm Systems
Email: info@laneelectronics.com
Mail: 1891 W Fairbanks Ave, Winter Park, FL 32789, United States
Phone: (407) 299-6070